100% Fully Refund Policy
IMPORTANT SERVICE UPDATE: EU Deliveries
We are pleased to announce that EU Deliveries are now available to select European destinations. For more information on changes to EU orders please see below.
Distance selling after Brexit
Following the departure of the UK from the EU, shipping our products to EU destinations (Distance Selling) has resulted in new EU VAT and customs rules. When placing an order for shipping to the EU, the following charges based on your location may apply:
Orders under €22 no VAT or Customs Duty
Orders over €22 VAT charges apply
Orders over €150 may incur Customs Duty on non-perfume items
In addition to the above, your order will include a customs clearance fee. You will be informed of total fees payable by the courier company, along with delivery dates and applicable charges due in order to receive your parcel. To place an order into the EU from the UK, you will need to accept our terms and conditions regarding responsibility for customs and taxes as well customs clearance fees where applicable, before proceeding to checkout.
Please note: If fees are not paid in the time specified by the courier, your parcel may be held by customs or returned to Oudh Shop in which case administrative and delivery fees may apply if a refund or redelivery is requested.